IT Asset Manager

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Available Locations Atlanta, US Austin, US Denver, US Seattle, US Washington DC, US Applications will be accepted until November 23, 2026. About the Role We are seeking an experienced IT Asset Manager to help build and scale our Asset Lifecycle Operations Team. This is a leadership role and part of our broader Infrastructure Operations organization which is focussed on the deployment and maintenance of IT infrastructure assets across our global deploy base. This group is responsible for building, scaling, and running one of the world's largest and most important cloud networks. Cloudflare’s global network spans more than 330+ cities, and is a key strategic asset that supports all of our customers and products. As a leader on this team, you will play a crucial role in ensuring the performance, availability, and security of our infrastructure. Serving as the central owner of infrastructure assets across Cloudflare's global network, the IT Asset Manager establishes foundational DCIM processes, tooling, and policies to govern the complete asset lifecycle. In this position, you will execute a clear operational vision to maintain precise asset records, satisfying key security and financial controls while driving automated, scalable service deployment. We operate in a fast-paced environment where you will be expected to drive both project delivery and operational excellence through continuous improvement, standardization, and optimization. This isn't just about day to day operations; it's about building a scalable, performant, secure, and resilient infrastructure that plays a critical role in aiding Cloudflare to build a better Internet. Responsibilities Ensure accurate recording of capital investments, whilst maintaining the pace of execution needed by our engineering teams Collaborate with cross-functional partners including Technical Project Managers, Capacity Planning Analysts, Engineering Managers, Finance, and Security to meet strategic group initiatives Manage key third-party vendors and contractors involved in ITAD activities, holding them accountable for performance and service level agreements (SLAs) Drive a culture of continuous improvement by championing standardization, optimization, and automation. Design and enforce the global DCIM Workflow and Change Management policies (MAC process), ensuring strict ITIL/ITSM compliance across IT, Facilities, and Deployment teams worldwide Support the complex, bi-directional API/database integration between DCIM platform and core enterprise systems (ERP, CMDB, etc) to automate asset management lifecycle changes Partner with the DCIM and Capacity Planning Analysts to develop forward-looking capacity models, ensuring resource availability and optimization for new Cloudflare services Establish and track key operational metrics (e.g., Workflow Compliance KPIs, Data Accuracy Rate), providing executive reporting on infrastructure risk. Lead and mentor the members of the Asset Lifecycle Operations Team Foster a best-in-class operations team by bringing fresh perspectives, leadership acumen, and a focus on employee engagement. Desirable Skills, Knowledge, and Experience You are an experienced engineering leader and DCIM expert, with a passion for building high-performing teams and a track record of driving operational excellence. You will set strategy, establish priorities, and mentor a group of top technical talent. This role is for a hands-on leader who can rapidly learn, adapt, and apply learnings to enable fast and sustainable growth. You thrive in a hyper-growth environment and have an outstanding ability to get things done under pressure while leading with optimism and grit. You have a proven track record of scaling teams, driving change, and being a well-respected technical leader and people manager. You are not just a manager, but a mentor who can grow and empower your team to ensure an energized, motivating, and inclusive work environment. You are Principled; you are the guardian of data integrity, refusing to allow undocumented changes. You are Curious; you seek novel ways to automate workflow integration with proprietary Cloudflare systems to achieve zero-touch provisioning. Education: Bachelor's degree in Information Technology, Computer Science, Business Administration, or a related field, or equivalent practical experience. Experience: 7+ years in Infrastructure/Data Center Operations, including inventory control and asset lifecycle. 4+ years managing a major DCIM platform (Nlyte preferred). Proven ability to lead complex, cross-functional programs and manage vendor relationships in a high-velocity environment. Experience with leading change management in ERP and asset management transformation efforts. Technical Skills: Expert with asset management tooling Expert-level knowledge of ITIL v4, particularly Change and Configuration Management, with demonstrable experience enforcing standards at a global scale Strong understanding of Data Center infrastructure, including data center hardware (servers, storage, networking equipment) and their configurations Ability to analyze complex data and generate detailed reports. Soft Skills: Exceptional attention to detail and strong organizational skills. Excellent problem-solving and root cause analysis capabilities. Compensation Compensation may be adjusted depending on work location. For Denver based hires: Estimated annual salary of $132,000 - $182,000. Application Deadline: November 23, 2026 For Washington D.C. or Seattle based hires: Estimated annual salary of $165,000 - $227,000 Equity This role is eligible to participate in Cloudflare's equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.