Data Analyst, Software Engineering Track

Data Analyst | Software Engineering Track AcuityMD is a software and data platform that accelerates access to medical technologies. We help MedTech companies understand how their products are used, why customers vary, and identify opportunities for physicians to better serve their patients. Each year, the FDA approves ~6,000 new medical devices. Our solution helps MedTech companies get these products to physicians more effectively so they can improve patient care with the latest technology. We're backed by Benchmark, Redpoint, ICONIQ Growth, and Ajax Health. We're a high-growth AI and Data company scaling rapidly. In this role, you'll investigate customer questions about the data that powers critical business decisions while building the technical foundation for a career in software engineering. As part of our Software Engineering Track, you'll become an expert in AcuityMD's data platform, develop advanced SQL and Python skills, learn modern AI-assisted development practices, and partner closely with experienced engineers to improve our products. Team members who demonstrate strong technical growth and engineering fundamentals will have the opportunity to transition into Junior Software Engineer roles. Team Mission The Data Team is on a mission to represent medical reality by transforming raw data into products that directly generate value for customers and help bring cutting-edge medical technology to the patients who need it most. We thrive on the challenge of turning complex healthcare data into simple, trusted, and actionable insights while continuously improving the quality and intelligence of our platform. As part of this team, you'll build deep expertise in our data assets while partnering closely with engineers and product teams to strengthen the accuracy, reliability, and customer impact of everything we deliver. Responsibilities Customer Data Investigation Investigate customer questions about data displayed throughout the AcuityMD platform using SQL. Research issues end-to-end, identify root causes, and validate findings across multiple data sources. Distinguish between expected platform behavior, customer education opportunities, and true product defects. Communicate findings clearly to Customer Success, Support, and customers when appropriate. Create detailed engineering tickets with reproduction steps, supporting evidence, and root-cause analysis. Platform & Product Improvement Build deep expertise in AcuityMD's data model, business logic, and data pipelines. Partner closely with Engineering, Product, Customer Success, and Support to improve platform quality and customer trust. Identify recurring issues and opportunities to improve data quality, tooling, and operational processes. Help Engineering validate fixes and ensure customer issues are fully resolved. Software Engineering Track Expand your technical skills in Python, AI-assisted development, Git, and modern software engineering practices. Learn how production software is designed, built, tested, and maintained by working alongside experienced software engineers. Take on increasingly technical projects as your skills grow. Build the technical foundation needed to transition into a Junior Software Engineer role through demonstrated performance and technical development. Your Profile Bachelor's degree in Computer Science, Engineering, Mathematics, Statistics, Data Science, or another quantitative discipline (or equivalent practical experience). 0–2 years of professional experience. Recent graduates and candidates with relevant internship experience are encouraged to apply. Experience writing SQL to analyze or investigate data. Strong analytical and problem-solving skills with the ability to investigate ambiguous questions and identify root causes. Excellent written and verbal communication skills. Curiosity, ownership, and a passion for learning new technologies. Interest in building a long-term career in software engineering. Comfortable working in a collaborative, fast-paced startup environment. Nice to Haves Experience with Google BigQuery or other modern cloud data warehouses. Experience writing Python. Familiarity with AI-assisted development tools such as ChatGPT, Cursor, or GitHub Copilot. Experience working with large analytical datasets. Exposure to Git, software development workflows, or programming through internships, coursework, or personal projects. AcuityMD is committed to providing highly competitive cash compensation, equity, and benefits. The compensation offered for this role will be based on multiple factors such as location, the role's scope and complexity, candidate experience, and market data. Base salary range: $80,000–$100,000 USD. You must have an eligible work permit in the USA to be considered for this position. We Offer Remote Work: AcuityMD is committed to supporting full-remote flexibility for employees in the US. We provide a work-from-home stipend for all employees. Flexible PTO: Generous time off and flexible hours give you the freedom to do your best work. Paid Health, Dental, and Vision Plans: We offer 100% paid health, dental, and vision plans for employees and 75% paid for dependents. Home Office Stipend: $1,000 to invest in remote office equipment plus Wi-Fi reimbursement. Learning Budget: Reimbursement for relevant learning and professional development opportunities. Optional Team Retreats: We meet in person multiple times each year for collaboration and team building. Parental Leave: 8–16 weeks of fully paid, flexible parental leave. Competitive Compensation: Competitive salary, equity, and comprehensive benefits. Who We Are: The Company: We are builders, who are inspired by our mission to expand patient access to cutting-edge medical technologies. We value working collaboratively to solve hard problems for our customers with simple, innovative solutions. We push ourselves to learn with empathy. We foster an active culture of mentorship and inclusion, and we welcome new team members that share our values. We're backed by Benchmark, Redpoint Ventures, Ajax Health, ICONIQ Growth and several other leading software and medical device investors. Since Acuity launched in 2020, we've brought on customers ranging from publicly traded Fortune 500 companies to innovative growth-stage companies and regional medical device distributors. The Product: AcuityMD uses data and software to help teams collaborate around the complex relationships they have with the users of medical technologies: doctors. Our platform empowers medical technology companies to see how their products are used, understand why outcomes vary, and identify opportunities where physicians or sites of care can better serve their patients. AcuityMD is an Equal Opportunity Employer AcuityMD is seeking to create a diverse work environment because all teams are stronger with different perspectives and life experiences. We strongly encourage people of all backgrounds to apply. We do not discriminate on the basis of race, gender, religion, color, national origin, sexual orientation, age, marital status, veteran status, or disability status. All employees and contractors of AcuityMD are responsible for maintaining a work culture free from discrimination and harassment by treating others with kindness and respect.