Job Description
ZoomInfo is where careers accelerate. We move fast, think boldly, and empower you to do the best work of your life. You’ll be surrounded by teammates who care deeply, challenge each other, and celebrate wins. With tools that amplify your impact and a culture that backs your ambition, you won’t just contribute. You’ll make things happen–fast.
As a Delivery Consultant, you will be an integral part of a growing team within the broader Data-as-a-Service organization. DaaS Delivery is responsible for implementation, as well as driving long-term customer satisfaction through bespoke solution delivery. The team specifically provides consulting and project management services related to Data-as-a-Service, master data management, enterprise data models, and other custom solutions outside of our core platform.
Strong candidates will have experience within cross-functional teams across the Consulting & Strategy and/or Customer Experience space, as well as experience working closely and collaborating with departments such as Sales, Solutions, Customer Success, and Product.
The DaaS Delivery Consultant will have the opportunity to drive results and achieve major business impact for our clients, while building strong relationships with ZoomInfo’s most valuable customers.
About the Team:
You are joining a team of problem solvers and strategic thinkers that are obsessed with making our customers successful. We work collaboratively with each other as well as other departments to continuously drive value for our customers. We believe in the value we can add and stay honest about it. We love to learn, are open to giving and receiving feedback and are passionate about making our clients successful.
We build trust and confidence with customers by mapping use cases, business objectives, and requirements to deliver solutions that solve complex problems that significantly impact our customers' success.
What You'll Do:
Develop and leverage expertise in ZoomInfo’s data assets to help shape the vision & strategy for bespoke customer solutions
Support cross-functional teams from pre-sale through implementation, ensuring customers are extracting maximum value from data deliverables
Act as the voice of the customer by advocating for client needs and partnering with Sales, Product & Engineering leadership across ZoomInfo’s enterprise and strategic customer base.
Enable clients to maximize the benefits of their ZoomInfo partnership through best practices, innovative thinking and process improvement
Create and maintain artifacts such as templates for requirements documentation, statements of work and project plans to add scale and consistency across the Data-as-a-Service business
Drive procedural standardization, accelerate delivery, and identify revenue growth opportunities through service delivery innovation
Use technical skills, problem solving and business knowledge to deliver custom datasets to clients that meet or exceed their expectations
Find creative solutions to problems when limited information is available
Drive independent tasks and report on next steps and action items
Manage multiple concurrent projects to completion with minimal guidance.
What You Bring:
Ideal candidate will have 2 to 5 years of experience in a technology setting with a focus on data
A BS in a quantitative/analytical field (Mathematics, Statistics, Engineering, Computer Science, Economics) is a plus
Experience with SQL, Microsoft Excel (formulas, pivot tables), or data analysis/visualization tools OR experience in a client service/support or technical advisory role (e.g. Solution Consultant/Architect, Technical Account or Implementation Manager, or equivalent).
Highly resourceful and a go-getter attitude
Excellent communication skills- oral, written, and visual
You have a high level of business acumen and an ability to analyze business requirements and implement fit-for-purpose solutions
You have client-facing experience, preferably in the strategic and or enterprise space
Proven ability to communicate and translate effectively across multiple groups from design and engineering to marketing, product, and business development
Customer obsessed mindset with a knack for understanding and solving problems using technology solutions
Outstanding problem-solving skills, including the ability to meet and identify a business requirement with a technical solution
This is a Hybrid position, working a minimum of three days per week from one of our offices: Bethesda MD, Waltham MA, or Vancouver WA
The US base salary range for this position is $100,000 - $130,000 + bonus + benefits
Actual compensation offered will be based on factors such as the candidate’s work location, qualifications, skills, experience and/or training. Your recruiter can share more information about the specific salary range for your desired work location during the hiring process.
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About us:
ZoomInfo (NASDAQ: GTM) is the Go-To-Market Intelligence Platform that empowers businesses to grow faster with AI-ready insights, trusted data, and advanced automation. Its solutions provide more than 35,000 companies worldwide with a complete view of their customers, making every seller their best seller.
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ZoomInfo may use a software-based assessment as part of the recruitment process. More information about this tool, including the results of the most recent bias audit, is available here.
ZoomInfo is proud to be an equal opportunity employer, hiring based on qualifications, merit, and business needs, and does not discriminate based on protected status. We welcome all applicants and are committed to providing equal employment opportunities regardless of sex, race, age, color, national origin, sexual orientation, gender identity, marital status, disability status, religion, protected military or veteran status, medical condition, or any other characteristic protected by applicable law. We also consider qualified candidates with criminal histories in accordance with legal requirements.
For Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. ZoomInfo does not administer lie detector tests to applicants in any location.