Coupa Program Manager (Afternoon Shift)

At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture. Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies who rely on our best-in-class platform. Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals, and we love celebrating our wins – big and small. Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and let’s build what’s next - together! Business Title - Coupa Program Manager About the Role We are seeking an experienced Coupa Administrator to take ownership and provide strategic leadership for our Coupa ecosystem. This is a senior, hands-on role for someone who is passionate about building a world-class Procure-to-Pay function. You will be the organization's foremost expert on Coupa, accountable for its performance, roadmap, and adoption. A key part of your mission will be to act as a strategic and influential partner to the Procurement department, guiding them on best practices and shaping how the platform is run to maximize efficiency and value. You will also serve as the technical lead and mentor for our other team members who assist with Coupa operations, helping to elevate their skills and ensure operational excellence. The role requires to work in the US shift to support US stakeholders (The latest end time for the shift will be around mid-night IST). Key Responsibilities Assume primary ownership of the Coupa platform, serving as the lead strategist responsible for its day-to-day stability and long-term strategic improvements. Architect and implement end-to-end P2P solutions, driving the adoption of new features and managing platform release cycles. Influence and guide the Procurement team on process optimization, ensuring the platform's configuration and usage align with strategic business goals. Guide, mentor, and upskill team members Serve as the escalation point for the most complex technical issues, including integration troubleshooting and advanced configuration challenges. Maintain and optimize all core Coupa configurations (e.g., business rules, approval chains, chart of accounts, suppliers). Proactively monitor and enforce data quality standards across supplier data, catalogs, and accounting structures. Perform basic ad-hoc operational tasks in Workday Financials as needed to assist the wider finance team. Create and own all documentation for processes, configurations, and best practices. Qualifications & Experience 10+ years of hands-on experience in a Coupa-focused role with a clear progression towards platform ownership and strategy. Deep, expert-level knowledge of Coupa modules, including Procure-to-Order (P2O), and their underlying architecture. Proven ability to influence and advise senior stakeholders and business partners, particularly within Procurement functions. Strong understanding of system configuration, business rules, complex approval workflows, user roles, and integration points. Experience mentoring or providing technical guidance Excellent problem-solving, documentation, and communication skills, with a demonstrated ability to work independently and lead through influence. Preferred Qualifications Significant experience with Coupa integrations, particularly with ERP systems like Workday Financials. Configuration experience on Workday Financials Experience in change management, process documentation, or developing internal training programs. Coupa certifications (e.g., Coupa Admin, Coupa Certified Professional, Solutions Architect) are a strong plus. Our Commitment to Diversity, Equity, Inclusion and Belonging (DEIB) We believe attracting and retaining the best talent and fostering an inclusive culture strengthens our business. DEIB improves our workforce, enhances trust with our partners and customers, and drives business success. Build your career in a place where diversity, equity, inclusion and belonging aren’t just words on paper – this is what drives our innovation, it’s how we connect, and it contributes to what makes us a market leader. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day!  We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation.  Fraud Recruitment Disclaimer  It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals. Anaplan does not:  Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person. Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible and then followed up via written communication.  All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.