Cost Basis Associate

At Vanguard, we strive to give investors clarity, confidence, and peace of mind as they work toward their long‑term goals. As a Cost Basis Associate, you will play a critical role in maintaining the accuracy and integrity of client investment data—strengthening regulatory compliance, supporting operational excellence, and enhancing the client experience. Individuals who are curious and adaptable often build a strong foundation for long‑term growth within the Personal Investor Division and across Vanguard. This is a foundational role that can lead to promotional roles within the department. Responsibilities Develop Cost Basis Expertise: Build a strong understanding of cost basis methodologies, internal policies, and IRS regulations in an effort to calculate and maintain accurate client data. Reconstruct Complex Data: Analyze historical investment records, corporate actions, and transaction activity to solve cost basis discrepancies and validate system outputs. Ensure Accuracy & Quality: Attention to detail in reviewing system‑generated calculations, confirm accuracy, and participate special projects to strengthen data integrity. Collaborate & Innovate: Work cross‑functionally to enhance processes, support system enhancements, and contribute to a culture of continuous improvement. Champion Lean Practices: Participate in daily team huddles, identify process‑improvement opportunities, and apply Lean Management tools to drive efficiency and innovation. Qualifications Undergraduate degree or equivalent combination of training and experience. Minimum two years of business experience. Ability to work effectively within a team, learn quickly, and adapt to a dynamic environment. Strong interpersonal, research, time‑management, and problem‑solving skills. Excellent written and verbal communication skills. Computer proficiency; ability to learn proprietary systems. Commitment to a positive, collaborative workplace and the ability to give and receive constructive feedback. Ability to prioritize and manage multiple tasks in a fast‑paced environment. Strong attention to detail, with a focus on accuracy in complex, highly regulated environment Sound judgement and decision-making skills, particularly when working in ambiguous situations Preferred Qualifications Prior exposure to cost basis, investment/brokerage operations, or tax‑related work. Ability to process cases with both accuracy and speed Special Factors Sponsorship Vanguard is not offering visa sponsorship for this position. About Vanguard At Vanguard, we don't just have a mission—we're on a mission. To work for the long-term financial wellbeing of our clients. To lead through product and services that transform our clients' lives. To learn and develop our skills as individuals and as a team. From Malvern to Melbourne, our mission drives us forward and inspires us to be our best. How We Work Vanguard has implemented a hybrid working model for the majority of our crew members, designed to capture the benefits of enhanced flexibility while enabling in-person learning, collaboration, and connection. We believe our mission-driven and highly collaborative culture is a critical enabler to support long-term client outcomes and enrich the employee experience.