Communications Senior Specialist

Our Purpose Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential. Title and Summary Communications Senior Specialist Overview • A Communications Senior Analyst is responsible for planning, executing, and following up on communication-related activities across markets and business areas. • The role supports internal and external communications initiatives across assigned countries, with a strong focus on ensuring consistency and alignment with the corporate narrative. • Leads crisis and issues management efforts in key markets, ensuring timely and effective response strategies. • Have you ever supported a communication initiative that shaped brand perception or supported a key business priority? • Have you been involved in a crisis or sensitive issue and managed messaging under pressure? • Are you motivated to build compelling stories that connect business priorities with external audiences? Role • Executes communication plans at a regional, country, or business unit level, both internal and external • Supports crisis and issues management across assigned markets (Chile, Paraguay, Bolivia, & Peru) developing proactive and reactive messaging • Creates and develops communication materials for internal and external audiences (e.g., media, employees, clients, regulators, and partners) • Leads the execution of communication initiatives including media outreach, corporate announcements, and engagement activities • Coordinates events, press conferences, speaking opportunities, and media engagement programs • Determines the appropriate PR and media mix to support product launches and corporate initiatives • Works closely with internal stakeholders and cross-functional teams to ensure alignment and consistency in messaging • Coordinates with communications agencies for the development and execution of communications strategies and action plans • Collaborates with designers and external vendors to develop communication materials and ensures project budget tracking • Provides regular updates on key communication activities across markets or business areas • Supports the development of regional or market-specific communications reports All About You • Experience in communications, public relations, or corporate affairs roles • Strong writing and content development skills across multiple formats (press, executive communications, internal content) • Experience supporting communication initiatives, including media relations and events • Exposure to crisis or issues management is a strong plus • Ability to manage multiple projects and work in a fast-paced, cross-functional environment • Experience working with agencies and coordinating external partners • Strong stakeholder management skills, with the ability to collaborate across teams and geographies • High attention to detail and ability to ensure quality and consistency in all deliverables • Fluency in English and Spanish Corporate Security Responsibility All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must: Abide by Mastercard’s security policies and practices; Ensure the confidentiality and integrity of the information being accessed; Report any suspected information security violation or breach, and Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.