CommAg Loan Admin Assistant Manager

About Us Capital Farm Credit is the largest rural lending cooperative in Texas, serving 192 counties through nearly 70 credit offices. With over $12 billion in assets and more than 600 team members, we provide essential financial services to farmers, ranchers, rural homeowners, and agribusinesses. As part of the nationwide Farm Credit System, we are dedicated to supporting rural communities and agriculture. Why Join Us? We seek motivated individuals who share our core values: commitment, trust, value, and family-like respect. As a customer-owned cooperative, we align employee success with member success, offering competitive pay, growth opportunities, and a supportive environment. Our Benefits: Incentive Program: Company-wide, goals-based rewards. Accrued Time Off: Earn 13 days of annual leave and 15 days of sick leave per year, plus enjoy 10-12 paid holidays annually. Retirement: 401(k) with up to 9% employer contribution/match. Health Coverage: Affordable medical, dental, and vision plans. Parental Leave: 8 weeks of paid parental leave. Life & Disability Insurance: Employer-paid coverage. Education & Wellness: Tuition reimbursement and up to $400 for wellness expenses. At Capital Farm Credit, you’ll find more than a job—you’ll find purpose. LOCATION The preferred location for this position is our Headquarters in College Station, Texas. Other CFC office locations may also be considered based on space availability. EDUCATION AND EXPERIENCE Bachelor’s degree in business, accounting, finance, or a related field, or equivalent experience as deemed appropriate by Capital Farm Credit (CFC). Requires five (5) to seven (7) or more years of comprehensive experience in all aspects of loan administration, with a focus on commercial lending and a basic understanding of syndication/participation lending. Includes at least one (1) to three (3) years of management experience, overseeing teams or processes, and a track record of progressively responsible administrative positions with proven, high-quality performance. Successful completion of documented leadership training and development, with demonstrated skills and performance supporting leadership growth. JOB SUMMARY Under the direction of the CommAg Admin Manager, is responsible for managing the daily performance of a team of CommAg loan administrators through oversight of loan origination, document review, transaction processing; collateral administration; content management; loan servicing; and covenant monitoring. Responsible for staff development through training, coaching, and mentoring. Evaluates performance of subordinate employees and completes in the annual salary administration process. Occasional travel to credit offices within assigned subregion to train, assist, and perform evaluations on staff. As a key market resource, collaborates with market management to support business development efforts ensuring loans are closed, and transactions processed, timely and accurately and in compliance with all regulations, policies, and procedures while delivering thorough customer service. ESSENTIAL FUNCTIONS Leads, supervises, and coordinates loan administration, and customer service activities for a team of loan administrative staff for the CommAg region. Assists with the delegation of workload to staff to ensure efficient operations. Assists in the hiring process for new loan administration staff. Completes performance evaluation and assists with salary administration for direct reports. Leads, supports, and trains administrative staff to deliver excellent customer service on a consistent basis including effectively answering customer inquiries, resolving customer issues and concerns, answering questions related to product offerings and loan transactions, and facilitates communication between internal departments and external parties involved in the loan process. Maintains expert knowledge and consistently performs all duties associated with loan administration, loan accounting, credit servicing, content management, reporting and customer service processes. Possesses and maintains detailed knowledge of cooperative structure, patronage program, and CFC product offerings with the ability to discuss complex loan transactions and products with customers on a conversational basis. Identifies, and trains others to identify, cross selling opportunities of other CFC products and refers to appropriate lending staff to meet those needs. Oversees and trains administration staff in the recording of new loans, establishing relevant files, processing loan transactions, maintaining a variety of loan records to ensure compliance with CFC standards. Ensures documented processes are in place and manages the maintenance and monitoring of loan requirements and reporting requirements. Maintains advanced and up-to-date knowledge of regulations, procedures, policies, and processes and will independently research and apply them as required; possesses the ability to explain and coach others in this regard. Ensures compliance with all required internal controls. Monitors reports and associated correspondence, as required, following approved CFC procedures, for the CommAg region. Demonstrates advanced ability to navigate, and train others to navigate CFC programs and systems used in lending. Leverages knowledge, experience, and expertise to assist in the identification and development of processes needed to gain efficiency, reduce loan exceptions, and increase productivity. Participates in projects initiated by CFC as a subject matter expert, as needed. Shares knowledge and expertise, promotes consistency through regular communication with management, peers, and staff. REQUIRED SKILLS Leadership and management best practices. Coaching, training, and mentoring practices. Accounting/financial systems. Computer systems and office equipment used for file management, file classification practices, and retrieval of business information. Loan documentation. Title insurance, Uniform Commercial Code, crop insurance and flood insurance. Documentation requirements for title policies, deeds of trust, UCC financing statements, and other collateral documents. Professional verbal and written correspondence principles. Intermediate skill level in Microsoft Office applications. Organization and time management practices. Attention to detail. Working in a collaborative environment. Critical thinking skills. DISCLAIMER We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at careers@capitalfarmcredit.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address. For more information, view the EEO - Know Your Rights and Pay Transparency Statement. Applicants should personally complete and submit their application materials. Submissions generated through automated tools or third-party mass application services may not be reviewed. Equal Opportunity Statement Capital Farm Credit is committed to creating a diverse and inclusive workplace. The position title and requirements may be adjusted based on the candidate's experience and qualifications. We welcome applicants of all backgrounds and do not discriminate based on race, color, gender, religion, national origin, disability, veteran status, or any other protected status. A full job description is available upon request. Candidates selected for hire will be required to complete a background check, including criminal history, education verification, and employment verification. A credit check will be required for roles that require NMLS registration.