Cloud Operations & Infrastructure Developer

AVEVA is creating software trusted by over 90% of leading industrial companies. Job Title: Cloud Operations & Infrastructure Developer Location: Derry/Londonderry or Cambridge, United Kingdom (Hybrid) Employment Type: Full-time   The job   As part of the Research and Development function, the global Cloud Operations & Infrastructure team combines software development and cloud operations to provide continuous integration and delivery of cloud-enabled products and solutions. Responsible for deployment and continuous monitoring to ensure various cloud-specific customer requirements/SLAs are met.  As a Cloud Operations & Infrastructure Developer you will play a pivotal role in designing, developing, and implementing advanced cloud-based applications and services. Your work will focus on building and improving cloud platform capabilities and reliability features in cloud computing, exploring new technologies, and developing innovative solutions that align with the company’s strategic goals.  Working closely with your development and portfolio colleagues, together you will bring new solutions to the cloud following a standard framework to ensure they are operationally secure, stable and scalable.  This is a hands-on engineering role: you’ll write code to automate operations, improve reliability, and build platform capabilities. You’ll also participate in incident response and use learnings from production to prevent repeat issues.  This role participates in a shared on-call rotation primarily supporting UK hours (9am - 5:30pm) in follow-the-sun 24x7 model. Occasional work outside standard hours may be required during incidents or releases.    Key responsibilities Provide timely and effective response to incidents to minimise the impact on our customers and keep colleagues updated as required.  Work with development teams to advise and contribute to improvements to operational stability, security, cost management and reporting requirements for our cloud solutions.  Continually develop and improve Site Reliability Engineering processes, adding value through optimisation, automation and effective reporting.  Oversee relevant Cloud deployments to ensure successful implementation, track and report progress, resolve or escalate release issues.  Proactively manage cloud environments to minimise service impacting issues, including infrastructure as code, certificates, storage, health status, backup status etc.  Ensure new services meet required operational readiness standards before being accepted into operations support practices.  Ensure on-going compliance to security practices and policies.  Provide subject matter expertise to business stakeholders as required.  Maintain clear and accurate operational documentation.          Essential requirements Knowledge and experience of operational support, software development and deployment methodologies and principles.  Strong programming skills in languages such as C#, Go or Node.js.  Expertise in cloud platforms such as Azure, AWS, or Google Cloud.  Proficient in containerization technologies like Docker or Kubernetes.  Experience with Infrastructure as Code (IaC) tools like Terraform, Bicep or CloudFormation  Knowledge of PowerShell, Python or Node.js scripting.  Understanding of cloud security, networking, and storage solutions.  Experience of Azure Service Operator (ASO), Helm and GitOps practices.  Strong written, verbal and presentation skills, able to convey information clearly and concisely to technical and non-technical audiences.  Desired skills and competencies Organisation: The pace at AVEVA can be exciting and fast, so whilst you will need excellent time management and effective prioritisation, we will do all we can to support a balanced portfolio of work, and your wellbeing.  Problem-solving: You’ll need to enjoy tackling problems. Troubleshooting and solving challenging problems is a big part of this role.  Flexibility: The nature of the role will require you to be able to switch between different technology stacks, products and a diverse set of responsibilities. The variety of the types of work will cover a broad range so being able to apply yourself flexibly is important.  The team you’ll join  “Our team works across multiple cloud platforms and exposes us to a lot of different cloud technologies meaning there is always something different to learn or do which is great and never dull. The team members are extremely talented and down to earth, always eager to help each other when the need arises.” – Conor Roarty (Cloud Operations & Infrastructure Developer)  R&D at AVEVA  Our global team of 2000+ developers work on an incredibly diverse portfolio of over 75 industrial automation and engineering products, which cover everything from data management to 3D design. AI and cloud are at the centre of our strategy, and we have over 150 patents to our name. Our track record of innovation is no fluke – it’s the result of a structured and deliberate focus on learning, collaboration and inclusivity. If you want to build applications that solve big problems, join us. Find out more: aveva.com/en/about/careers/r-and-d-careers/ UK Benefits include:   Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program. It’s possible we’re hiring for this position in multiple countries, in which case the above benefits apply to the primary location. Specific benefits vary by country, but our packages are similarly comprehensive. Find out more: aveva.com/en/about/careers/benefits/ Hybrid working By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote. Hiring process Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process. Find out more: aveva.com/en/about/careers/hiring-process About AVEVA AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably. We are committed to embedding sustainability and inclusion into our operations, our culture, and our core business strategy. Learn more about how we are progressing against our ambitious 2030 targets: sustainability-report.aveva.com/ Find out more: aveva.com/en/about/careers/ AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, credit check.  Certain positions dealing with sensitive and/or third-party personal data may involve additional background check criteria. AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect. We value diversity and the expertise that people from different backgrounds bring to our business.  AVEVA provides reasonable accommodation to applicants with disabilities where appropriate. If you need reasonable accommodation for any part of the application and hiring process, please notify your recruiter. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.