Business Technology Product Manager

Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: This role is rooted in a fervent commitment to scaling operations, shaping culture, and providing comprehensive sales technology solutions, all while ensuring exceptional employee satisfaction. The ideal candidate will collaborate closely with our GTM, legal, finance, marketing, and other teams to jointly craft and refine technology strategies that propel Samsara's rapid growth, while delivering outstanding connected experiences for our seller personas. This role is open to candidates residing in Canada. You should apply if: You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely. You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment. You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers. You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best. In this role, you will: AI Product Skills: Partner with engineering and data teams to identify, evaluate, and deliver practical AI-enabled capabilities within GTM systems. Define product requirements, success metrics, and adoption strategies for AI-powered features, ensuring responsible use, user trust, and measurable business impact. Sales Platform Roadmap: Understand GTM organization's business objectives, processes, and strategies to craft a technology vision and roadmap that align with these goals, ensuring technology solutions bring tangible value to the company. Leadership and Stakeholder Management: Effective communication and relationship-building skills to engage with stakeholders across the organization, including executives, sales, marketing, engineering, and customer support. Act as the primary liaison between stakeholders and development teams. Lead and mentor junior product managers or GTM team members to ensure high performance and professional growth. Backlog Management: Create, maintain, and prioritize the product backlog, ensuring alignment with business objectives. Write user stories and acceptance criteria that capture user needs. Agile Development: Lead Agile ceremonies, including sprint planning, reviews, and retrospectives. Ensure timely delivery of features and improvements through effective sprint management. Performance Metrics: Define key performance indicators (KPIs) to measure the success of Sales Systems. Monitor and report on product performance, driving data-informed decision-making. Design Thinking: Adopt a design-centric approach to create user-friendly, scalable, and adaptable solutions, considering user experience, data flow, and integration points to enhance overall product usability. Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices. Minimum requirements for the role: AI Product Acumen: Experience working with AI-enabled or data-driven features from a product management perspective, including defining requirements, success metrics, and rollout strategies. Familiarity with concepts such as model outputs, confidence levels, and human-in-the-loop workflows. Subject Matter Expertise: Over 10 years of experience in software or platform development, specifically focusing on large-scale software/service sales technology ecosystems. Expertise in Contract Lifecycle Management (CLM), Entitlement Management System (EMS), CRM, CPQ (Salesforce), integrations, Sales/Quote to Cash, XaaS/Subscription models, and complex US and international selling scenarios. Stakeholder Management: Exceptional communication and presentation skills, with the ability to effectively convey complex concepts and issues to leadership teams in a compelling, persuasive, fact-based manner. Cross-functional Collaboration: Proficient in collaborating across technology, engineering, and product teams to develop, implement, and enhance digital solutions for employee personas. Proficiency in product management tools (e.g., Jira, Confluence) and analytics platforms. Education: Bachelor's degree in Computer Science, Engineering, or equivalent experience. An ideal candidate also has: Industry Experience: Experience collaborating cross-functionally in a large-scale environment ($2 - 10B+ ARR). MBA or equivalent business experience. The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. This role is also eligible for an initial RSU grant with no vesting cliff, and ongoing refresh opportunities tied to performance, subject to plan terms and conditions. Learn more about our total rewards and benefits below. Annual Base Salary $135,575—$175,450 CAD Total Rewards At Samsara, we build for the people who keep the global economy moving. We want owners, not passengers, which is why our rewards are designed to fuel high-impact builders. Our compensation program delivers above-market total compensation through a combination of base salary, performance-based bonus/variable pay, and equity (for eligible roles) in a high-growth public company. We meaningfully differentiate pay for our top performers, who have the opportunity to earn above-market compensation that can outpace the broader market over time. Beyond compensation, we provide the foundations that enable long-term success: a flexible, employee-led remote model, a professional development stipend, comprehensive health and parental leave plans, and more. If you’re ready to build for the long term and own the outcome, your journey starts here. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Belonging at Samsara At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.