Business Insights and Planning Manager

About Us At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware, installing software, or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network, which gets smarter with every request. As a result, they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazine’s Top Company Cultures list and ranked among the World’s Most Innovative Companies by Fast Company. At Cloudflare, we’re not looking for people who wait for a polished roadmap; we’re looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a "normalized" problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration, leveraging AI to ship faster today to make it better tomorrow, while ensuring that every improvement, no matter how small, is shared across the team to lift everyone up. If you’re the type of person who values curiosity over bureaucracy, and that AI is a partner in solving tough problems to keep the Internet moving forward, you’ll fit right in. Job Location: SF Bay Area About the Role As the Business Insights and Planning Manager, you will partner across the Americas Sales and Revenue Operations teams to accelerate growth through strategic analytics and planning. This is a high-impact revenue intelligence position focused on generating insights and influencing execution. A critical component of this role is serving as the primary advocate for the Americas, representing regional performance and requirements to global teams to drive cross-functional alignment. You will translate complex data into clear, actionable decisions across the revenue organization, acting as a self-starter who can manage independent workstreams while serving as a trusted thought partner to leadership. What You'll Do Strategic Revenue Insights: Conduct hypothesis-driven analysis to identify trends and risks. Move beyond "what happened" to clearly articulate "why," recommending specific commercial actions to accelerate growth. Annual Sales Planning & Modeling: Lead the analytical engine for annual planning, including quota and capacity modeling, and provide data-driven recommendations for territory segmentation to optimize sales coverage. Executive Presentation: Build compelling data packs and decks for quarterly business reviews (QBRs), strategic planning and pipeline generation reviews, presenting key regional performance insights to senior and VP-level stakeholders. Revenue Intelligence Framework: Support and refine the end-to-end revenue intelligence model, ensuring a unified view across pipeline, bookings, funnel performance, and sales onboarding. Metric Clarity & Data Stewardship: Drive metric consistency across Salesforce, Google Suite, Forecasting tools. Lead data cleanup initiatives to ensure high-quality inputs and partner with global teams to improve data usability. Global Alignment & Representation: Serve as the lead voice for the Americas in global forums; ensure regional nuances are represented in global reporting frameworks and drive alignment between regional execution and global strategy. Audience-Scaled Communication: Deliver tailored insights ranging from simple, actionable signals for field sales to high-level trend implications and strategic choices for the executives. Desirable Skills, Knowledge, and Experience Professional Experience: 8+ years of experience in Sales/Revenue Operations, Revenue Intelligence, or Management Consulting. Education: Bachelor’s Degree in Business, Finance, Economics, Analytics, Data Science, or a related field. Technical Proficiency: Advanced proficiency in Google Suite, Power BI and Excel (including SQL, data modeling, and DAX) to perform complex performance analysis across multiple systems. AI Leverage: Demonstrated ability to leverage AI tools to accelerate data analysis, automate reporting workflows, and enhance the speed of insight generation. Planning Expertise: Direct experience in sales capacity modeling, quota setting, and account segmentation methodologies. Executive Presence: Proven ability to influence senior stakeholders and represent regional interests effectively within a complex, matrixed global organization. Nice-to-Have Skills Experience working within a high-growth SaaS company. Familiarity with the "Modern Revenue Stack" (e.g., Salesforce, Gainsight, Boostup, or Clari). Experience leading cross-regional projects or global data standardization initiatives. Compensation Compensation may be adjusted depending on work location. For Bay Area based hires: Estimated annual salary of $138,000 - $190,000. Equity This role is eligible to participate in Cloudflare’s equity plan. Benefits Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses, support caregiving, build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States, and benefits may vary for employees based outside the U.S. Health & Welfare Benefits Medical/Rx Insurance Dental Insurance Vision Insurance Flexible Spending Accounts Commuter Spending Accounts Fertility & Family Forming Benefits On-demand mental health support and Employee Assistance Program Global Travel Medical Insurance Financial Benefits Short and Long Term Disability Insurance Life & Accident Insurance 401(k) Retirement Savings Plan Employee Stock Participation Plan Time Off Flexible paid time off covering vacation and sick leave Leave programs, including parental, pregnancy health, medical, and bereavement leave What Makes Cloudflare Special? We’re not just a highly ambitious, large-scale technology company. We’re a highly ambitious, large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet. Project Galileo: Since 2014, we've equipped more than 2,400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work, technology already used by Cloudflare’s enterprise customers--at no cost. Athenian Project: In 2017, we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free, so that their constituents have access to election information and voter registration. Since the project, we've provided services to more than 425 local government election websites in 33 states. 1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster, more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Here’s the deal - we don’t store client IP addresses never, ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers. Sound like something you’d like to be a part of? We’d love to hear from you! Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process. This position may require access to information protected under U.S. export control laws, including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license. Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their, or any other person's, perceived or actual race, color, religion, sex, gender, gender identity, gender expression, sexual orientation, national origin, ancestry, citizenship, age, physical or mental disability, medical condition, family care status, or any other basis protected by law. We are an AA/Veterans/Disabled Employer. Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include, but are not limited to, changing the application process, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you require a reasonable accommodation to apply for a job, please contact us via e-mail at hr@cloudflare.com or via mail at 101 Townsend St. San Francisco, CA 94107.