Business Development Representative (Inbound)

Innovate with purpose At BILL, we believe in empowering the businesses that drive our economy. By replacing outdated financial processes with innovative tools, we help businesses—from startups to established brands—make smarter decisions and gain control of their operations. And we don’t stop there: we’re creating the future of financial automation so businesses can spend more time on what matters. Working here means you become part of a vision-driven team that’s ready to tackle challenges and build cutting-edge solutions. We value purpose, drive, and curiosity—and we thrive in a fast-paced, ever-changing environment. Whether in one of our offices in San Jose, CA, Draper, UT, or in a remote-eligible role, BILLders collaborate to deliver real impact for businesses that need more time in their busy weeks. BILL builds high performing teams and we seek to hire the best talent for every role. We're committed to building a workplace that fosters inclusion and diverse perspectives, valuing each person’s unique skills and experiences. We’d love to hear from you—you might be just what we’re looking for, whether in this role or another. ✨ Let’s give businesses more time for what matters. Make your impact within a rapidly growing Fintech Company At BILL, our Inbound Business Development Representatives are often the first human interaction a prospective customer has with our company. This role is more than lead qualification. It is about creating a fast, helpful, and memorable first impression that sets the tone for the entire customer journey. We are looking for ambitious, customer-focused individuals who thrive in a high-velocity environment and are excited by the opportunity to help small and midsize businesses solve real financial challenges. The best Inbound BDRs combine urgency, curiosity, and strong communication skills to engage prospective customers, understand their needs, and connect them with the right Account Executive. This role is also one of the best ways to launch a long-term sales career at BILL. We have a strong track record of promoting high-performing BDRs into Account Executive roles, and many of our top AEs began their careers on the Inbound team. What you’ll do Serve as the first point of contact for prospective BILL customers across phone, chat, web inquiries, and marketing-generated leads Respond quickly and thoughtfully to inbound interest, with a strong focus on speed-to-lead and customer experience Qualify prospects by understanding their business, pain points, and goals Schedule high-quality discovery calls and demos for Account Executives Manage a high volume of inbound conversations across calls, email, chat, and text while maintaining a personalized experience Partner closely with Marketing, Sales, and Operations teams to ensure a seamless prospect journey Accurately document customer interactions and next steps in Salesforce and other sales tools Continuously learn BILL’s product suite and value proposition to confidently articulate how we help businesses manage spend, payables, receivables, and financial operations We’d love to chat if you Get energized by being the first person a customer speaks with and understand the impact of a great first impression Thrive in a fast-paced environment where responsiveness and prioritization are critical Are naturally curious and enjoy asking thoughtful questions to uncover customer needs Communicate clearly and confidently with business owners, finance leaders, and operators Enjoy juggling multiple conversations and opportunities at once Are coachable, competitive, and motivated by goals and performance metrics Take initiative in learning new products, messaging, and sales skills Bring a team-first mindset and enjoy celebrating wins together Demonstrate resilience and adaptability when navigating objections or changing priorities What success looks like Successful Inbound BDRs consistently deliver: Fast response times to inbound inquiries High-quality meetings and demos booked for Account Executives Strong conversion rates from lead to qualified opportunity Excellent customer experience and professionalism on every interaction Consistent achievement of daily, weekly and monthly KPIs Why BILL Join Fintech segment leader helping businesses automate and simplify financial operations Receive world-class sales training and coaching Work alongside high-performing teammates in a collaborative, supportive culture Gain exposure to SMB, Mid-Market, and Growth sales motions Build a foundation for a long-term sales career with a proven path into Account Executive and other revenue roles Visa Sponsorship: Please note that this position is not eligible for visa sponsorship. Applicants must have authorization to work in the United States without requiring visa sponsorship now or in the future. This role is eligible to participate in BILL’s sales incentive and equity plans. Our ranges for each role and job level are based on a variety of factors including candidate experience, expertise, and geographic location and may vary from the amounts listed above. The role is also eligible for a competitive benefits package that includes: medical, dental, vision, life and disability insurance, 401(k) retirement plan, flexible spending & health savings account, paid holidays, paid time off, and other company benefits. The On Target Earnings (OTE) range noted below are remote based roles in the specific geographic zone Zone 1- San Francisco Bay Area CA (includes HQ), New York City, Seattle, Los Angeles County $72,010—$78,416 USD Zone 2- CA (Non San Francisco Bay Area and Los Angeles County), Austin TX, Massachusetts $68,203—$70,616 USD Zone 3 -Utah (includes Utah office), Houston TX, Florida, North Carolina $59,509—$66,602 USD What’s in it for you? Redefining how businesses automate their work is a fast-paced, exciting, and fun environment. But we also have benefits and perks to ensure the magic isn’t only experienced by our customers, but by our employees as well. Here is a preview of some of the amazing benefits here at BILL: 100% paid employee health, dental, and vision plans (choose HMO, PPO, or HDHP) HSA & FSA accounts Life Insurance, Long & Short-term disability coverage Employee Assistance Program (EAP) 11+ Observed holidays and wellness days and flexible time off Employee Stock Purchase Program with employee discounts Wellness & Fitness initiatives Employee recognition and referral programs And much more Don’t believe us? Check out our culture, benefits, and teams on our career site, LinkedIn Life, or YouTube pages. BILL is an Equal Opportunity Employer. We believe our best ideas come from the unique stories, perspectives, and experiences of our team members. We welcome people of all backgrounds, abilities, and identities to bring their authentic selves and contribute to our culture. We are committed to a transparent, inclusive hiring process that reflects our values. If you need accommodations at any stage, please contact interviewaccommodations@hq.bill.com. To ensure a fair evaluation, our Candidate Integrity Policy prohibits the use of unapproved external assistance, including generative AI, during live interviews or assessments. Doing so will result in a review and potential disqualification. Our Applicant Privacy Notice describes how BILL treats the personal information it receives from applicants.