Business Analyst Manager

About Nubank Nubank was founded in 2013 to free people from a bureaucratic, slow and inefficient financial system. Since then, through innovative technology and outstanding customer service, the company has been redefining people's relationships with money across Latin America. With operations in Brazil, Mexico, and Colombia, Nubank is today one of the largest digital banking platforms and technology-leading companies in the world. Today, Nubank is a global company, with offices in São Paulo (Brazil), Mexico City (Mexico), Buenos Aires (Argentina), Bogotá (Colombia), Durham (United States), and Berlin (Germany). It was founded in 2013 in Sao Paulo, by Colombian David Vélez, and cofounded by Brazilian Cristina Junqueira and American Edward Wible. Business Analysts at Nubank As a company at the forefront of the financial revolution in Brazil, Nubank has experienced exponential growth since its inception. To keep your growth path healthy, numerous critical decisions constantly need to be made. Business Analysts are fundamental in the decision process because they must not only be able to deal with large amounts of information and data, but also always think of ways to improve our clients' experience. It is BA's responsibility to structure the data, analyze it and use the results to test different solutions with the aim of improving Nubank's efficiency. We are looking for people who are independent and who are not afraid to take the initiative to identify and solve problems that are not necessarily obvious. You can read more about it in our blog and get some insights into how we work. As a Business Analytics Manager, you’re expected to: Do a lot of investigative work, focused on deciding which data makes the most sense to use in which situation. If you don't have the data, it's your job to think about what tests can be done or how to extract the information you need to answer your questions; Support your team in making data-based decisions by monitoring analysis and decisions, ensuring the flow of projects and making the process of taking risks comfortable despite the uncertainties; Mentor the team Learning how to work with a large volume of data to build a solid foundation for decision making with calculated risks - even knowing that not all the answers are in the data and/or that not all the data you would like is available;Use tools like SQL, Python and Scala - taught during your first weeks with us - for data extraction; Understand our products and interactions with other areas; Take advantage of opportunities to grow and learn from a well-prepared and highly qualified team; Opportunity to work in a complex, dynamic and diverse environment, participating in projects that will impact a large number of clients. Drive customer growth for one of Latin America's leading digital banks, owning the analytics function that powers credit card and savings account acquisition, activation, and channel strategy connecting data to the decisions that determine how millions of Colombians access financial products. Lead and develop a team of business analysts embedded across the Growth area, setting the analytics roadmap, owning the squad's OKRs, and building the operating model that turns acquisition and activation data into decisions that move the business. Own performance marketing analytics and budget optimization, bringing rigor to how the BU allocates spend across channels — ensuring sustainable growth. Modernize how Growth makes decisions at scale, leading the migration to an AI-ready data architecture and building the experimentation and monitoring infrastructure that allows teams to move fast with confidence. What are we looking for? Analytical capacity: ease with numbers and calculations, having the ability to solve problems mathematically; Business basics: dynamics between risks and opportunities, as well as interaction between business areas and technical areas (products/engineering); Problem solving: ease and creativity to seek solutions to day-to-day challenges and achieve the best results; Ability to understand how your decisions and work impact our customers' experience, seeking results that align with our purpose; Willingness and ease of learning, especially for tools; Openness to receive feedback and incorporate it into your daily life and development; Adaptability to the multifunctional environment; Profiles that add value to Nubank's culture. Our Benefits Chance of earning equity at Nubank Extended maternity and paternity leaves Health and life insurance NuCare - Our mental health and wellness assistance program Nucleo - Our learning platform of courses NuLanguage - Our language learning program Vacations of 15 workdays Gym partnership Work-from-home Allowance Parental Consultancy Relocation Assistance Package, if applicable Our Nu Way of Working Hybrid 2-3 times/week: Our hybrid work model brings us to the office at least twice a week, on strategic days designed to maximize team connection and collaboration