Benefits Partner

At Braze, we have found our people. We’re a genuinely approachable, exceptionally kind, and intensely passionate crew. We seek to ignite that passion by setting high standards, championing teamwork, and creating work-life harmony as we collectively navigate rapid growth on a global scale while striving for greater equity and opportunity – inside and outside our organization. To flourish here, you must be prepared to set a high bar for yourself and those around you. There is always a way to contribute: Acting with autonomy, having accountability and being open to new perspectives are essential to our continued success. Our deep curiosity to learn and our eagerness to share diverse passions with others gives us balance and injects a one-of-a-kind vibrancy into our culture. If you are driven to solve exhilarating challenges and have a bias toward action in the face of change, you will be empowered to make a real impact here, with a sharp and passionate team at your back. If Braze sounds like a place where you can thrive, we can’t wait to meet you. What You’ll Do We’re looking for a Benefits Partner to join our Total Rewards team. This role is a critical member of the Global Benefits function, helping design, deliver, and manage benefits programs across AMER, EMEA, APAC, and LATAM. You’ll work closely with the People Team, Payroll, Finance, Legal, and external brokers/providers to ensure our employees and their families are supported with competitive, sustainable, and compliant benefits. As the Benefits Partner, you’ll be expected to provide regional subject matter expertise for EMEA while also contributing to projects and operations across all global regions. This is a hands-on role requiring both strategic input and operational excellence. At Braze, you’ll have the opportunity to make a meaningful impact on employees around the world by building benefits that support their health, wellbeing, and financial security. You’ll work in a collaborative, fast-paced environment where your expertise will directly shape the employee experience across AMER, EMEA, APAC, and LATAM. Benefits Strategy & Delivery Partner with the Benefits Manager to design and manage Braze’s global benefits offerings, ensuring they are competitive, cost-effective, and aligned with business strategy. Lead regional renewals (with broker support), including benchmarking, plan design evaluation. Ensure compliance with statutory and regulatory requirements across EMEA, while collaborating with team members to support AMER, APAC, and LATAM. Vendor & Broker Management Manage day-to-day relationships with brokers, carriers, and third-party vendors across regions. Lead implementation of new vendors or transitions, ensuring smooth onboarding and communication for employees in multiple countries. Employee Support & Experience Serve as an escalation point for benefits inquiries globally, ensuring timely and accurate resolution. Support employee onboarding and offboarding processes related to benefits in all regions. Develop communications that help employees understand and maximize their benefits. Operations & Compliance Maintain accurate documentation of processes, policies, and compliance requirements across geographies. Partner with Payroll and HRIS teams to ensure accurate data integrity. Global Projects & Collaboration Drive global initiatives such as new country launches, vendor evaluations, wellbeing programs, and scalable benefit solutions. Provide regional insight and contribute to the design of global processes, policies, and communications for AMER, EMEA, APAC, and LATAM. Who You Are 6+ years of benefits experience, ideally spanning multiple regions (AMER, EMEA, APAC, LATAM). Strong knowledge of statutory benefits requirements in international markets with a focus in EMEA and APAC. Proven experience managing vendor/broker relationships and benefit renewals. Highly detail-oriented with strong organizational and project management skills. Strong communication skills — able to explain complex benefits concepts clearly to employees and stakeholders. Comfortable balancing both strategic input and hands-on operational tasks. Collaborative and proactive, with a global mindset. For candidates based in the United States, the pay range for this position at the start of employment is expected to be between $93,600 - $110,200/year with an expected On Target Earnings (OTE) between $104,000 - $122,400/year (including bonus or commission). Your exact offer may vary depending on multiple individualized factors, including market location, job-related knowledge, skills, and experience. In addition to cash compensation, Braze offers full and part- time employees a comprehensive Total Rewards package that includes equity grants of restricted stock (RSUs) so that all Braze employees own a piece of our company. WHAT WE OFFER Braze benefits vary by location, and we encourage you to review our specific benefits offerings for each country here. More details on benefits plans will be provided if you receive an offer of employment. From offering comprehensive benefits to fostering hybrid ways of working, we’ve got you covered so you can prioritize work-life harmony. Braze offers benefits such as: Competitive compensation that may include equity Retirement and Employee Stock Purchase Plans Flexible paid time off Comprehensive benefit plans covering medical, dental, vision, life, and disability Family services that include fertility benefits and equal paid parental leave Professional development supported by formal career pathing, learning platforms, and a yearly learning stipend A curated in-office employee experience, designed to foster community, team connections, and innovation Opportunities to give back to your community, including an annual company-wide Volunteer Week and donation matching Employee Resource Groups that provide supportive communities within Braze Collaborative, transparent, and fun culture recognized as a Great Place to Work® ABOUT BRAZE Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze helps brands deliver great customer experiences that drive value both for consumers and for their businesses. Built on a foundation of composable intelligence, BrazeAI™ allows marketers to combine and activate AI agents, models, and features at every touchpoint throughout the Braze Customer Engagement Platform for smarter, faster, and more meaningful customer engagement. From cross-channel messaging and journey orchestration to Al-powered decisioning and optimization, Braze enables companies to turn action into interaction through autonomous, 1:1 personalized experiences. The company has repeatedly been recognized as a Leader in marketing technology by industry analysts, and was voted a G2 “Best of Marketing and Digital Advertising Software Product” in 2025. Braze was also named a 2025 Best Companies To Work For by U.S. News & World Report, a 2025 America’s Greatest Companies by Newsweek, and a 2025 Fortune Best Workplace in Technology™ by Great Place To Work®, among other accolades. Braze is also proudly certified as a Great Place to Work® in the U.S., the UK, Australia, and Singapore. The company is headquartered in New York with offices in Austin, Berlin, Bucharest, Chicago, Dubai, Jakarta, London, Paris, San Francisco, São Paulo, Singapore, Seoul, Sydney and Tokyo. BRAZE IS AN EQUAL OPPORTUNITY EMPLOYER At Braze, we strive to create equitable growth and opportunities inside and outside the organization. Building meaningful connections is at the heart of everything we do, and that includes our recruiting practices. We're committed to offering all candidates a fair, accessible, and inclusive experience – regardless of age, color, disability, gender identity, marital status, maternity, national origin, pregnancy, race, religion, sex, sexual orientation, or status as a protected veteran. When applying and interviewing with Braze, we want you to feel comfortable showcasing what makes you you. We know that sometimes different circumstances can lead talented people to hesitate to apply for a role unless they meet 100% of the criteria. If this sounds familiar, we encourage you to apply, as we’d love to meet you. Please see our Candidate Privacy Policy for more information on how Braze processes your personal information during the recruitment process and, if applicable based on your location, how you can exercise any privacy rights.