Job Description
Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands-on approach focused on exceptional service, operational excellence, and long-term partnerships.
At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you'll find opportunities to learn, develop, and make an impact.
Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.
About our property:
Born of Midwestern charm and modern design, The Bradley invites you to experience the best of Fort Wayne, Indiana. Our property is a true reflection of the city, channeling the genuine spirit of community, industry, and creativity that abounds beyond its own walls. This is our city and our people.
What you will have an opportunity to do:
We are looking for a highly motivated, customer focused Bartender to join our team in our rooftop restaurant, Birdie's! The Bartender is responsible for delivering memorable hospitality to our guests with genuine and personable connections and engaging service from the initial greeting to their departure. As a Bartender, it is your responsibility to seek to understand the guest’s needs while preparing perfect beverages in a timely manner. This individual will need to be quick on your feet and have an engaging attitude.
If making meaningful connections, figuring out what it takes and stepping it up to win the day is what you do, and you love it, we want you! This is a tremendous opportunity for a driven person to grow and learn at a world-class property!
Your role:
Greet guests as they arrive or move about the bar area
Maintains proper and adequate set-up of the bar daily
Guide guests on their beverage journey through descriptive selling of the menu
Be accurate in your order taking, confirming all special requests
Be the master of the bar, understanding the details to enhance the conversation
Work collaboratively with other restaurant servers and kitchen/bar staff
Assist guests who have concerns to guide them to a resolution that leaves them happy
Finalize the experience through timely and accurate bill presentation
Requisitioning and stocking of all beer, wine, spirits
Responsible for maintaining stock, cutting, and storing of all fresh fruit and vegetable garnishes, juices, and other perishables daily to ensure product quality.
Mixes, garnishes, and presents drinks following standard ingredient recipes and practicing portion control.
Inputs orders into a register at the point of sale and creates a check for each guest
Locks up and stores all beverages, food and other equipment items, deposits cash drops and secures bank.
What are we looking for?
Someone with an engaging and welcoming personality
Current bartenders’ certification or appropriate license
Knowledgeable in the latest trends around mixology
Someone who is descriptive and can sale
Someone with 2-4 years of bartender experience
Someone with knowledge of wine, beer, cocktails, and spirits
Someone who can work under pressure in a fast-paced environment
Someone with a passion for creating an exceptional experience for all guests
Someone with excellent communication skills
Compensation:
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Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.