Associate Director - IT

Working with Us Challenging. Meaningful. Life-changing. Those aren’t words that are usually associated with a job. But working at Bristol Myers Squibb is anything but usual. Here, uniquely interesting work happens every day, in every department. From optimizing a production line to the latest breakthroughs in cell therapy, this is work that transforms the lives of patients, and the careers of those who do it. You’ll get the chance to grow and thrive through opportunities uncommon in scale and scope, alongside high-achieving teams. Take your career farther than you thought possible. Bristol Myers Squibb recognizes the importance of balance and flexibility in our work environment. We offer a wide variety of competitive benefits, services and programs that provide our employees with the resources to pursue their goals, both at work and in their personal lives. Read more: careers.bms.com/working-with-us. Position Summary: The Associate Director – IT will provide collaborative site and leadership support within a global biopharmaceutical company whose mission is to discover, develop and deliver innovative medicines that help patients prevail over serious diseases. The incumbent will be responsible to support all IT activities in support of R&D activities in the Biocon Bristol-Myers Squibb Company R&D Center (BBRC). The position will report directly to the Director, Business Site Operations BBRC and will be a key member of the local leadership team.  Primary responsibilities include: Lead the coordination, implementation, and operational support of IT and Informatics systems and processes supporting Research & Development and GPS activities at the Biocon Bristol Myers Squibb Research & Development Center (BBRC). Provide strong leadership and deep technical expertise across scientific IT platforms, including Electronic Lab Notebooks (ELN), Laboratory Information Management Systems (LIMS), Chromatography Data Systems (CDS), and cheminformatics and bioinformatics tools, in support of pharmaceutical research workflows. Plan, prioritize, and manage multiple, diverse IT initiatives aligned to Research and GPS priorities, balancing stakeholder needs, delivery risk, and operational stability, in close collaboration with Global BI&T. Own the BBRC IT infrastructure and operating environment, ensuring reliability, performance, security, and business continuity. Lead the BBRC IT team through Annual Operating Planning in partnership with Syngene, ensuring alignment with BBRC needs, budgets, and contractual obligations. Identify and implement appropriate, cost disciplined technology solutions to address business problem statements, in alignment with global BMS BI&T policies, platforms, and architectural standards. Apply strong ITIL / ITSM discipline across incident, problem, change, and service operations; identify and address high priority issues through effective root cause analysis and corrective actions. Coordinate and manage continuous improvement initiatives to enhance service quality, efficiency, and end user experience. Collaborate closely with global BI&T product owners and teams, platform teams, and diverse IT partners to deploy enterprise IT capabilities effectively at BBRC. Lead a matrix IT organization, acting as the primary site liaison for the adoption of BMS tools, standards, and IT best practices. Partner with internal and external stakeholders to strengthen cybersecurity posture, IT controls, and data protection across BBRC systems and services. Promote Agile delivery practices (e.g., Scrum, Kanban) and to improve delivery speed, transparency, and responsiveness. Encourage AI fluency and AI-enabled ways of working, leveraging enterprise AI tools and automation to improve productivity and reduce manual effort. Foster a culture of collaboration, inclusion, accountability, and continuous learning, investing in the development of self, peers, and team through coaching, mentoring, and real-time feedback. Communicate information openly and transparently, seek diverse viewpoints, escalate risks appropriately, and align individual and team objectives to deliver company goals. Support the creation and maintenance of operational documentation, including SOPs, work instructions, manuals, and training materials, to ensure knowledge continuity and effective end-user support. Qualifications Education & Experience Bachelor’s or Master’s degree in Computer Science, Information Systems, or related discipline 15+ years of IT experience, including 5+ years in IT leadership roles within the pharmaceutical or life sciences industry Proven experience supporting Research & Development IT environments Technical & Professional Skills Strong expertise with scientific applications and platforms used in pharmaceutical research (ELN, LIMS, CDS, informatics tools) Demonstrated experience with ITIL/ITSM processes and operational governance Familiarity with Agile delivery methodologies and working within an Agile or hybrid delivery model AI fluent leader with experience adopting AI enabled tools and practices Ability to collaborate effectively with senior leaders across sites and functions If you come across a role that intrigues you but doesn’t perfectly line up with your resume, we encourage you to apply anyway. You could be one step away from work that will transform your life and career. Uniquely Interesting Work, Life-changing Careers With a single vision as inspiring as “Transforming patients’ lives through science™ ”, every BMS employee plays an integral role in work that goes far beyond ordinary. Each of us is empowered to apply our individual talents and unique perspectives in a supportive culture, promoting global participation in clinical trials, while our shared values of passion, innovation, urgency, accountability, inclusion and integrity bring out the highest potential of each of our colleagues. On-site Protocol BMS has an occupancy structure that determines where an employee is required to conduct their work. This structure includes site-essential, site-by-design, field-based and remote-by-design jobs. The occupancy type that you are assigned is determined by the nature and responsibilities of your role: Site-essential roles require 100% of shifts onsite at your assigned facility. Site-by-design roles may be eligible for a hybrid work model with at least 50% onsite at your assigned facility. For these roles, onsite presence is considered an essential job function and is critical to collaboration, innovation, productivity, and a positive Company culture. For field-based and remote-by-design roles the ability to physically travel to visit customers, patients or business partners and to attend meetings on behalf of BMS as directed is an essential job function. Supporting People with Disabilities BMS is dedicated to ensuring that people with disabilities can excel through a transparent recruitment process, reasonable workplace accommodations/adjustments and ongoing support in their roles. Applicants can request a reasonable workplace accommodation/adjustment prior to accepting a job offer. If you require reasonable accommodations/adjustments in completing this application, or in any part of the recruitment process, direct your inquiries to adastaffingsupport@bms.com. Visit careers.bms.com/eeo-accessibility to access our complete Equal Employment Opportunity statement. Candidate Rights BMS will consider for employment qualified applicants with arrest and conviction records, pursuant to applicable laws in your area. If you live in or expect to work from Los Angeles County if hired for this position, please visit this page for important additional information: https://careers.bms.com/california-residents/ Data Protection We will never request payments, financial information, or social security numbers during our application or recruitment process. Learn more about protecting yourself at https://careers.bms.com/fraud-protection. Any data processed in connection with role applications will be treated in accordance with applicable data privacy policies and regulations. If you believe that the job posting is missing information required by local law or incorrect in any way, please contact BMS at TAEnablement@bms.com. Please provide the Job Title and Requisition number so we can review. Communications related to your application should not be sent to this email and you will not receive a response. Inquiries related to the status of your application should be directed to Chat with Ripley. R1599572 : Associate Director - IT