Associate Director, Business Operations DACH

Why Join Us? Be a hero for our rare disease patients At Ultragenyx, we fundamentally believe that taking real impactful action to care for the needs of patients and our people is always the right thing to do. To achieve this goal, our vision is to lead the future of rare disease medicine. For us, this means going where other biopharma companies won’t go – challenging the status quo and creating a new model that advances our field so more patients and caregivers can benefit from life-changing treatments. We do this by following the science, applying a novel rapid development approach, making innovative medicines at fair and reasonable prices, and creating a collaborative ecosystem to reach patients in ways that are most meaningful for them. Our commitment and care for patients extends to our people, so culture is an essential cornerstone for Ultragenyx. We remain continuously focused on creating a supportive and inclusive environment of profound learning and growth – so employees can thrive in all areas of their lives, in and outside of work. Ultimately, we want to be an organization where we would be proud for our family, friends and children to work. If you want to have a meaningful impact, do the best work of your career, and grow a lot, both professionally and personally, come join our team. Position Summary: ultrainnovative – Tackle rare and dynamic challenges The Business Operations Lead will be responsible for driving the efficient execution of business operations, ensuring alignment between commercial, medical and other operational functions. The individual will work closely with the VP GM to define strategic priorities, improve processes and oversee day-to-day business activities in a fast paced, dynamic biotech organization that covers Germany, Austria and Switzerland. This person should have experience with sales & marketing, financial, supply chain and operational processes. The ideal candidate knows how to navigate the health care systems in the countries of the cluster. Work Model: Remote: Officially documented as working full-time from home, with travel to Ultragenyx's offices or other locations on occasion as needed. Responsibilities: Operational effectiveness: Identify efficiencies and implement local solutions to improve productivity and scalability in the cluster. Strategic and tactical planning: Support the VP GM in collaborating with all functions to prepare and execute brand plans, new product launch plans, launch readiness metrics & dashboards, quarterly business reviews and long-range planning. Ensure pull-through of identified EMEA initiatives to local markets. Go to Market Gene Therapy Operations: Collaborate with the EMEA Gene Therapy launch team(s) to prepare and optimize local (site) readiness for gene therapy launches. Supply Chain Optimization: Partner with supply chain to enhance and develop product distribution in all markets. Lead and mange Home Delivery and Infusion services. Project Management: Planning and independent execution of key projects, in particular operational marketing, market mapping and insights management, ensuring timelines, budgets and deliverables are met. Manage project budgets and third-party vendors to ensure optimal resource use. In close collaboration with commercial and medical field teams, develop materials to communicate to key stakeholders about Ultragenyx key products. Cross functional Cluster leadership and governance support: Support the VP GM in driving agenda preparation, slide preparation and leadership of key strategic operational meetings, offsites and forums. Compliance & Risk Management: Ensure adherence to local regulations e.g. AMG, BPI/AKG Code of Conduct etc. and mitigating operational risks Analytics and Insights generation: collaborating with the Regional Analytics team to ensure that maximum benefits are derived from field level interactions. Requirements: Education Bachelor’s degree (required) in: Pharmacy, Medicine, Biology or Life Sciences, Business Administration or Management Advanced Degree (preferable) in: Master of Business Administration (MBA), Masters/PhD in a life science discipline Certifications (optional): Project management, Experience Industry Experience: 10+ years of experience in biotech, pharmaceutical, or life science industries. Rare Disease experience is highly advantageous. Leadership Experience: Proven track record of leading cross-functional teams (scientific, commercial, and operational teams). An ability to lead and manage the establishment of local business entities. Experience in developing launch strategies for orphan drugs, particularly gene therapies, is desirable. Core skills: Strong understanding of biotech business operating models, market dynamics and regulatory landscape Familiarity with German health care system Financial acumen (budget management, financial forecasting, demand planning, KPIs) Strategic planning and execution Stakeholder management (internal teams, external vendors) Excellent communication and negotiation skills) Technology and Tools: Familiarity with biotech-specific software and databases (e.g. CRM systems) Proficiency in data analytic tools and reporting systems Language Skills Fluency in German (at least level C1) and English is imperative Competencies Strong leadership and decision-making skills. High attention to detail and results-orientated mindset. Ability to manage ambiguity in a fast-paced environment. Collaborative, with strong relationship-building capabilities Continuous improvement mindset, with a focus on innovation and operational excellence Location Based in Germany, with occasional travel to cluster countries (Germany, Austria, Switzerland) and EMEA HQ in Switzerland. #LI-CT1 #LI-remote Full Time employees across the globe enjoy a range of benefits, including, but not limited to: · Generous vacation time and public holidays observed by the company · Volunteer days · Long term incentive and Employee stock purchase plans or equivalent offerings · Employee wellbeing benefits · Fitness reimbursement · Tuition sponsoring · Professional development plans * Benefits vary by region and country Ultragenyx Pharmaceutical is an equal opportunity employer and prohibits unlawful discrimination based on race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, disability, marital and veteran status, and any other status or classification protected by applicable federal, state, and/or local laws. Reasonable accommodation will be provided for all protected statuses or classifications protected by applicable law, including individuals with disabilities, disabled veterans, for pregnancy, childbirth, and related medical conditions, and based on sincerely held religious beliefs. Applicants can request an accommodation prior to accepting a job offer. If you require reasonable accommodation in completing this application, or in any part of the recruitment process, you may contact Talent Acquisition by emailing us at talentacquisition@ultragenyx.com. See our CCPA Employee and Applicant Privacy Notice. See our Privacy Policy. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Note to External Recruiters: All candidate activity and open positions are managed strictly through our Human Resources Department. Our Human Resources Department kindly requests that recruiters not contact employees/hiring managers directly in an attempt to solicit business and present candidates. Please note that failure to comply with this request will be a factor in determining a professional relationship with our organization. Submission of unsolicited resumes prior to an agreement set in place between the Human Resources Department and the recruiting agency will not create any implied obligation. Inquiries on developing a recruiting relationship with us, may be directed to: talentacquisition@ultragenyx.com.