Associate Advanced, Production Operations

Job Description Supports day-to-day production operations activities, including monitoring, reporting, and basic troubleshooting. Progression from entry-level to lead involves increasing responsibility for process execution and mentoring What You Will Be Doing Operate card production equipment such as inserters, printers, embossers, bursters, metering machines, and related office equipment. Perform high‑speed, high‑volume production tasks including embossing, inserting, sorting, and general card processing. Set up machinery, load materials, clear jams or basic malfunctions, and unload completed products. Identify and resolve clearly defined technical or workflow issues. Complete and maintain detailed operator logs and reports. Reconcile incoming work against completed work to ensure accuracy and compliance. Assign team members to machinery, work orders, and production tasks. Communicate issues, concerns, or questions promptly to Production Department leadership. Perform other related duties as assigned. Education Requirements High school diploma or GED required. What You Bring Ability to adapt to changes in duties, workflow, and priorities. Willingness to work overtime as needed to support production demands. Proficiency with MS Office and Outlook. Strong verbal and written communication skills. Exceptional attention to detail and accuracy. Ability to stand, walk, bend, and lift up to 20 pounds as needed. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice. EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass