Job Description
The Account Manager is responsible for generating demand for Twist products and delivering revenue and growth in their territory for the Twist Bioscience product portfolio. (S)he will be accountable for delivering accurate revenue forecasts, developing marketing plans and using Twist team members to generate/ deliver brand awareness, throughout the fiscal year, enabling the executive team to monitor business performance and drive decision making. (S)he is required to maintain knowledge of competitor products and their commercial strategies, identifying, and escalating their activities in a time bound manner. (S)he is also accountable for providing customer feedback on Twist Bioscience products in addition to identifying unmet customer needs that will enable the development of new and innovative products.
What You’ll Be Doing
Job performance will involve a variety of activities including:
Attain quarterly and annual revenue targets.
Deliver accurate and timely forecasts for their territory.
Develop and manage key relationships with new and existing customers at multiple organizational levels.
Develop contingency and risk mitigation plans for their region as necessary.
Develop and execute supply agreements to support new and existing business.
Work collaboratively with operations to minimize time to revenue.
Maintain the Twist SFDC CRM database with up-to-date information.
Represent the company at relevant trade shows.
Maintain and raise awareness of the competitive landscape, provide customer feedback, and introduce new product ideas to internal partners.
Using local knowledge, while working with portfolio directors and product managers, generate a strategic country specific plan that outlines actions from key stakeholders that develops leads and opportunities.
Work with regional portfolio directors and marketing, using their skillset to develop a marketing plan that will drive awareness and leads to assist with revenue.
Work with channel partners to drive their activities and understand the return for the effort.
The base for this role will be in Thailand and the successful candidate will need to spend a minimum of 3-5 business days per month in Vietnam.
Additional duties as assigned.
What You’ll Bring to the Team
EXPERIENCE:
Proven track record of delivering financial targets on a quarterly and annual basis
At least 3-5+ years of experience of selling life science reagents and solutions. Knowledge of synthetic biology and next generation sequencing products and markets preferred.
Experience with a custom or made to order business a big plus
Businesses to business experience preferred, in particular, selling to pharma, chemical and/or Agbio organizations.
Demonstrated technical knowledge of synthetic biology applications utilizing synthetic genes, pathways and organisms a necessity.
A background in technical sales and support or product management is preferred.
Application of Salesforce.com is desirable.
KEY ATTRIBUTES:
Demonstrated drive, determination and self-motivation resulting in consistent achievement of financial results.
Demonstrated scientific problem-solving skills.
Demonstrated technical depth in synthetic biology applications and workflows.
Positive external and internal relationship management skills.
Ability to participate with others as a member of the team to ensure that demanding and difficult projects are handled smoothly and cooperatively.
Strong communication and presentation skills.
Proven ability to thrive in a start-up/ change oriented environment.
Proven coaching, mentoring, team building and leadership skills.
Proven as a strategic thinker, backed up by a track record of tactical execution.
EDUCATION:
Bachelor's degree (B.A./B. S) from four-year college or university preferred in Biology or similar field.
About Twist Bioscience
Twist Bioscience synthesizes genes from scratch, known as “writing” DNA. Just as children learn to both read and write, the next phase of development for the genomics revolution is the ability to write DNA.
At Twist Bioscience, we work in service of people who are changing the world for the better. In fields such as health care, agriculture, industrial chemicals and data storage, our unique silicon-based DNA Synthesis Platform provides precision at a scale that is otherwise unavailable to our customers.
Twist Bioscience Corporation is an Equal Opportunity Employer. Twist Bioscience Corporation provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetic characteristics, or any other category protected by law.